Using Voltara Intelligence · Reference
Alarm card
Triage in one page. From Lesson 3; every rule checked in the app on 2026-10-15.
Where: Live Ops → Alarm Management → Alarm Center, or tap the alarm chip in the top bar. You see and act on your own plants only.
Priority
| Priority | Which alarms | The app by itself |
|---|---|---|
| P1 | Every critical alarm | Bell, Teams, email at once · job linked or created after 30 to 45 min · chase to senior people at 1 h if still unacknowledged |
| P2 | Warnings on equipment health, safety, battery | Nothing: a person must look |
| P3 | Other warnings | Nothing (the “≤24 hour” label is not enforced) |
| P4 | Information | Nothing |
The five buttons
| Button | Use it when | Who | Remember |
|---|---|---|---|
| Create WO | Work is needed | Site, plant, admin | Acknowledges too, in your name. Still there after an Ack (filter Acknowledged). Not offered on stock alarms |
| Ack | You own it and will follow up | Everyone | Stops the 1-hour chase. Never just to quiet it. Refused on a stock alarm while the part is out of stock |
| Resolve | You have seen the condition clear | Everyone | No proof asked for; your name is recorded |
| Shelve | Known problem, fix booked | Everyone | Reason required · 1 minute to 7 days · stays open · not marked in the list, so tell the next shift |
| Suppress | Permanently wrong alarm | Admin only | Permanent; prefer Shelve |
Every shift
- Look at P1 and P2. Nothing chases P2 for you. A P1 tile of 0 can hide acknowledged P1s.
- Filter Acknowledged. For each P1 with a job number, open the job: does it cover this fault, at the right priority?
- Job numbers with the plant code (WO-A01-…) were raised by the app. Rows with no “Ack:” name were acknowledged by the app.
- Closure discipline panel: clear alarms whose jobs are done (Auto-Resolve), and chase alarms older than 7 days.
- Hand over any shelved alarms by name.
- Stock alarm (“This clears itself once … is back in stock”): raise a purchase request, not a work order.